i have the same with the wifes v plate.the lock is broken you need a new one or used it will b cheeper.u need to dig & prod the lock from inside using a torch & long screwdriver,i poked & proded for ages then it poped open,dont do it till u have another lock,once its open its easey to change u need a star drive socket to,& the new clios crap.hope that helps.paul
paul copeman, August 2008