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how can I fit new spool to black & decker 687 strimmer?

it appears easy and obvious and that theres only one way to fit it but when I switch on the two lines seem to feed out far too much and just tangle up
mike, July 2008
You may have a problem with the machine if it's doing this call HHM 01543 275048

HHM Black & Decker & Dewalt Service Centre, July 2008
link Click here to see other fixes for Black & Decker 687.