When we have a power cut i cannot turn the alarm off at either control panels , the master panel is located upstairs and the smaller panel by the exit door. Could anyone suggest a solution to this problem.

Thank you

Keith Owen, July 2008

i have a fault light on the panel what should i do to remove the fault flashing light

Neil, January 2013

Looks like a battery, there is a screw at the top of the main panel and if you unscrew that and prise the panel lid from the top it'll open up hinged from the bottom, take care though as the lids had a habit of suddenly coming loose and the battery inside would fall (on toes) take the battery out and examine it, is it cracked or split, does it sound like there is sand in it when you shake it, if yes to any of these it's kapoot. I'm guessing when you have a power cut everything inside dies and the bell outside starts to ring (classic sign of a duff battery) take it to an electrical wholesalers and buy a new one, Edmundsons / City Electrical / Globe etc etc.

Don, July 2008

Sounds like you need a replacement back-up battery in the main panel

Alarm Engineer Bristol, July 2008

try ukpanels.com

Roy, July 2008