After a trip out in the car to the supermarket today, i returned home and could not get the ns rear window to close, it was stuck in fully open position! If only the air con in my 54 plate magane dynamique had been more effective then i would'nt of needed the windows open in the first place! This is the 3rd window to be at fault after both front windows failing on previous occasions, but now my car is over the 7 year mark, for the 75% discount, i called customer services and spoke to a very helpfull guy, who took all the info and said he would speak to my dealer to see if there was anything, or good gesture they could do to help, as this is the 3rd time its happened! After waiting much of the afternoon i was called back and advised they could look at the car on thursday, today being monday!!!! once the have the car, they can get the window up for and hours labour plus vat, or put a new regulator in for approx £350! no good will gesture as car over 7 years old, although mileage less than 60k! My husband decided to take the door apart after work, and not wanting to pay another penny for their faulty windows, we tried all the fuse and double locking with no joy! so took off the door panel, a few sprays of wd40, nothing! even found the green tic tac button mentioned in the thread, still nothing! then we took apart the main regulator motor and managed to turn the mechanism CLOCKWISE by hand and this gradully raises the window back up! we didnt connect the motor back up as didnt want the same thing to happen again, so far so good, although the window is not in use, we can live with this , rather than give away and more hard earned cash to renault!
pixie, May 2012