Just got a samsung j700 and can't remove the back cover to insert sim & battery. Whats the secret!!

Janice, July 2008

I am having the same problem. I bought mine from the Vodafone shop in Putney London (never go there the customer service is appalling) and cannot get the back off despite repeated attempts. I found the grooves, but still could not do it.

Hels, August 2009

i just bought this phone over the internet and please can you give me some tips on how to get the back of!!!!!

kie, January 2009

I just bought one - tried for 3 hours with no luck. Rang the shop - they had no idea. Searched the net and came up with an answer - put rubber gloves on. Comes off a treat. I am now very happy

terry hill, January 2009

I have just checked this out, and many people are having exactly the same problem. Apparently you have to push the two grooves at the side of the phone in, and then push the cover in the direction of the arrow, however I know that there has been some trouble finding the grooves. If you are having a problem, it is probably best to take the phone back to where you brought it, and ask them to show you, otherwise type the question into google, as there are many help forums.

Laura, August 2008

I have no idea but if u find out let me know!!!! this phone is rubbish!!!

Lc, August 2008