Hi.
It sounds like you still have a Clerk who is in the middle of a transaction. Try logging on as clerk 3, and finishing any sales with the CASH (TL) button. If you use GLUs (restaurant system where orders are saved by table number), then do a GLU report to see if a GLU is still open under clerk 3.
You could try doing a clerk report in X mode to see if it will give the status of that clerk.
Try those few things, and feel free to get back to me if it doesn't work.
Mark, July 2008
