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Samsung SRS614DW Side by Side fridge won't maintain cold temperature?

The refrigerator and freezer will not maintain a cold temperature unless we unplug and replug the fridge in 3-4 times a day (the temperature slowly rises, although the LED display continues to read -18 and 3).
Can anyone please advise as to what the problem is - and also how to fix? Our current repair guy is at a loss.
Thank you.
George
George, July 2008
We have the same fridge, now with the same problem. However ours was caused by a series of brownouts and then a huge power surge. I imagine the circuit board on the controller card is RS. We will have the repair guy out soon.

Steve Wood 0266572001, August 2008
link Click here to see other fixes for Samsung.