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Servis Freezer Model M7611 - not working?

We'd be ever so grateful if anyone has any idea why our Servis M7611 freezer is not working
- no motor sound and no freezing temperature -
yet the lights still work and warning light flashes!
We realise the problem might be the thermostat, but could it be anything else?
Carol, September 2005
the fan in the back of the freezer stops working so you have to defrost it from time to time so much for frost free

mark, July 2006
link Click here to see other fixes for Servis.