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creda simplicity 1000 washing machine?

HELP !! The water doesnt drain out and seems to be missing the rinse programme,have tried the hose over a bucket but washing still not spun properly due to the water not draining has taken me 3 hours so far of repeated spinning and got me no where.please take note that there is no man in the house so any suggestions please make them as simple as possible
thankyou
Tracy, August 2008
i CAN SELL YOU MINE IF IT HELPS

NICK, August 2008
pump blocked simple enough

airkool@hotmail.co.uk, August 2008
link Click here to see other fixes for Creda.