Yes! My upper plastic gear has split and fell apart. Now, how do I access and replace it?
jeff, August 2008
I had the same problem. It is probably a stripped upper gear (taht is plastic). The gear is inexpensive, about $15.00, but the repair man will charge $25.00 and labor. If you take the top off the machine and look down inside there will be a couple of black plastic gears. The one on the right (horizontal) is probably the problem. Good Luck
Bernie, August 2008
Hello Eva,
It sounds like the machine may need retiming, if you e-mail me I will attach instructions.
Ken