this fixed our problem ?
Panic over, Jake had provided this answer for reseting the BEKO WMA1715S and it worked for this problem....
"turn the power off , hold start and pause together , turn dial to 90. turn the power back on , keeping hold of start and pause , wait 5 seconds. take your hand off start and pause all the lights will be flashing. put your hand back on start and pause turn dial to spin wait another five seconds , let go of start and pause job done!!
stan, August 2008