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Singer Touch tronic 2010 bobbin problems?

The top thread keeps getting tangled around the bobbin case....How can I stop this from happening? What am I doing wrong?
Kelli, August 2008
After checking the threading of the machine, my bobbin will still not wind the thread onto the bobbin. What can I do?

Carolyn, August 2012
Hello Kelli,
If you have made sure you have threaded the machine properly and made sure the winder has dropped down then you may need to retime the machine, if you e-mail me I will attach timing instructions.
Ken

drivewithken@blueyonder.co.uk, August 2008
link Click here to see other fixes for Singer.