Water is pouring from the base of the unit when it is switched on. Any idea what may be causing this problem?

wonders2472, August 2008

The thermostatic cartridge seal might of perished and started leaking.

http://www.aqualisa.co.uk/upload/PARTS%20STORE/EXPLODED/Exp17.jpg

(see part 5)

Or if there is lots of water, the housing might of cracked allowing water out (part 4)

The easiest way is to open it up to find out

Ric, August 2008