Had problem with my Dad's tailgate on a Nissan Micra.
Tested switch and boot lock servo motor - all OK.
No power getting there!
Took loom apart where rubber boot is over the wiring on the R/H side looking at the rear, and lo and behold, 4 wires were broken!
Resoldered a piece in and heat shrinked, all wrapped in tape securely, and then routed more correcly.
Problem solved!
So check door switch 1st with an ohm meter 1st, if it isn't this, then prize the cover off the servo motor housing inside the car, and rotate the white gear until the rear opens up, one way will go stiff, the other way will wind the lock open with patience.
There was no release catch, but could have maybe also undo two bolts to remove lock, so possibly another way to do it.
Once open, check that power is getting to the servo motor's connector between chassis and one of the wires and between them.
If not check the loom wiring under the door hinge.
Also check that a fuse hasn't blown, if this has shorted out.
Be careful when resoldering, as power may short out onto chassis, so it may pay to pull the fuse. I was careful and didn't bother. Not sure which fuse it is. Maybe in dash on RH side, second fuse from left, but not 100% on this one.
Anyway, problem solved, make sure cable routes to the right when door closes, and does not pinch in between the door and the bodywork when it is closed.
Cable was routed wrong on my dad's car, but I have corrected this now.
Job is a good one now, no probs with wiper or the door solenoid.
If problem is intermittent, there is every chance that the loom is fracturing so this needs immediate attention if it is beginning to occasionally not work when opening of the rear is attempted.
Good luck, and hope this helps, has to be better than your dealer charging you £££, and changing parts at random, when there is nothing wrong with the parts!
Mark Lawton, May 2011