every time i use my dyson , it works for a while themn goes dead, the hoover is very hot , it take a long time befor i can use it agin , and then only for short time

isabel, August 2008

needs new motor bobsroswellvacuum.com

amy, September 2008

dyson will come out and repair and replace all of the parts on your machine that need replacing including the motor for £65 including labour and guarentee the work for 12 months we have just had ours done and they put over £100 worth of parts on this was the motor the filters the cyclone unit the clutch and the brushbar and the hose and wand and new belts it took them about an hour and its like a new machine

Mike Smith, September 2008

Hi we just had the same problem. It will be one of two things:

1) check + wash or renew filters (leave for good 24 hours to dry out properly). Remove the dustbin and swish around in hot bath water over and over .... dry out properly afterwards. (The motor tries to suck cold air down through the dustbin - a blockage will cause your overheating problem).

2) We tried the above and still had the same problem as you, turned out it was the thermo cut out on the actual motor. This protects the motor from catching fire when things get too hot. Some people bodge fix the thing by bypassing it - I advise not. You can't buy the thermo cut out on its own as its attached to the motor. Dyson will deliver a new motor for about £35 ... we bought ours on ebay for £25. Fitting is pretty straightforward with simple hand tools ... go to dysonmedic.com for a really cool idiots guide on how to fit!

Hope this helps

Keith, August 2008