Mark I'm not sure if I'm doing this right, I don't know whether I'm supposed to reply by adding an answer or submitting another question, but I'll try this way first.

I know what you mean about the Z reading I already spotted the difference all the other departments read 000017 except for number 1 which shows 000000 I've tried to change it but to no avail. The machine now hates me. I hope you can help.

Honor

Honor Gilder, August 2008

I'm getting your questions just fine, so just keep posting new ones like you've been doing. It's a strange web site, so i don't really know about adding to questions either.

Ok. The status is definitely your problem with departments. that dept with the zeros has been told not to accept any payment at all, so this should sort it.

Turn key to Z/PGM mode

17
X/TM (may be called @/TIME or @/FOR)
Now press the bad dept button
SUBTOTAL

Now turn to REG mode and try it.

Mark, August 2008