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how do I stop the water running straight through my machine?

I have a Simpson Esprit 550 washing machine & when I turn the water on it runs right through & so will not fill. I also have another problem where the machine will stick on a cycle & will not complete the wash this happens randomly
Jenny, August 2008
The drain hose needs to be level with the top of the tub before going down to the drain position. The 2nd problem is fairly common on the Simpson Esprite. They have a timer problem & fitting a new timer should cure the problem but it is expensive.

Lincoln Appliance NZ, September 2008
Make sure that your outlet pipe is high up as the water inside might be syphoning out of the machine if the pipe is low down

Machiel, August 2008
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