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how to fix Russell Hobbs aura cordless kettle platform base connection?

Russell Hobbs aura kettle.
Have checked element, OK.
Trouble seems with base, as kettle only works if tipped to one side to make a connection on base
Wal Pearson, August 2008
I have the same problem, no solution yet. Its just the contact in the base that isn't working properly :(

anon, January 2011
link Click here to see other fixes for Russell Hobbs 26031.