home Fix label Navigation label_important Satellite Navigation category TomTom

Sat Nav TomTom won't switch on?

Hi, I've got a TomTom Go 710 Sat Nav which was working one minute. Then when I tried to switch it on an hour later to go home it just wouldn't switch on. There's power getting to it from the cigarette lighter because the green light goes on. I've held the on button down for a while. I've removed and re-inserted the memory card, but it seems to be as dead as a dodo. Any other suggestions ?

Sue K., September 2008

home Fix label Navigation label_important Satellite Navigation category TomTomdone

I've got a Tom Tom xl n14644 won't switch back on

Simon, February 2012

dont go spending till you have tried the reset button and the back of the sat nav. Where the sat nav sits on the doc, look very close and you will find a reset, you will need either a pin or a paper clip that should solve your problem, Tom Tom 710 does freeze up regular but you can solve your problem by doing this 1st. I had the same problem. Hope this helps

Ann Jones, May 2011

I had the same problem and solved it by removing the memory card then the Tom Tom switched on and requested the memory card.

Terry Tibbs, April 2010

Fantastic bit of advice, mine stopped working today and wouldn't switch on. A search on the net turned up this page, followed the instructions and bang working again, saved me a packet sending it back to a shop to get fixed for all they'd do, they'd just use the soft-reset and probably charge £50 - £60.

Thanks guys.

Andy, July 2009

I recently had the same problem which was very easily resolved by resetting it with a paper clip into the small hole at the base and holding pressure on it for 15 seconds. I hope this helps you.

Mike T, October 2008

if you go to tom tom web site and i think its the suport section and you have to reset the device it gives you full instructions anyway.

Moto, September 2008

try here
http://www.tomtom.com/support/index.php?Language=1&query=reset&FID=6965
select your tomtom then reset with a paper clip.

lee, September 2008

i dont know about a tom tom but i have a sony sat nav & that has two on / off buttons one at the top ( normal on/off ) and one at the bottom that shuts the whole thing off all together it may be wotrh looking for another switch at the bottom, hope this helps

pfs, September 2008

link Click here to see other fixes for TomTom.