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How can I fix my Hotpoint Aquarius WD440 washerdryer?

My washing machine is taking water into the prewash of the machine powder dispenser but not into the main wash or fabric conditioner dispensers. It then continues as though a noemal wash. Is there anything I can do?
Jennifer, September 2008
clean the holes in the soap drawer maybe blocked with mold use a tooth brush and bleach.

wirecutterman, September 2008
link Click here to see other fixes for Hotpoint WD440.