My trio of of phones were removed from the mains and ran flat. I cannot not get the handsets to say anything but "base 1". I have turned them off and on with no success. I have also removed the batteries after turning the handsets off and replaced them while holding the * button but with no success. I cannot get the setup menu on the phone to work..it simply says unavailable.

HELP! I have had no home phone for days and dont want to have to buy a new set if I can help it.

Thanks.

Andrew, September 2008

darren p!!!
you are awesome!!! worked 100%

Kishy, November 2014

I got 2 of my handsets working with this but one died a week later (I kinda knew it was on it's way out poor thing).
Bought 2 replacements 2nd hand off the bay of e.
They weren't ringing in sync with each other and caller display not working, so I de-registered them all and re- registered.
Now just got 1 that is just flashing base 1 and tried unplugging base & holding green call button down several times but not working ........ help please.

Carole, August 2014

Thank you, worked for my BT SYNERGY 3505 :-)

Carole, July 2014

Thank you very much to Darren P. I did what you said and it didn't seem to work, was busy trying to read other answers and suddenly realised Base 1 was flashing no more and phone was back to normal. Cheers, I was minutes away from binning it!

Hayley B, December 2013

Many thanks for this. It worked perfectly and saved me the cost of new phones. Cheers!

Aileen, September 2013

Excellent, does exactly what it says on the tin. Worked 1st time. Thank you for your help.

Alan U.

Alan Urquhart, September 2013

Perfect nice1 mate. All 3 phones work now, saved me a trip back to the shop, hate returning stuff, switch main plug off, keep hold of call/green button on handset for about a minute, switch back on, works a treat.

Assad, October 2012

Switch off the mains power to the base station and HOLD the green talk/call button on the phone for about a minute then switch the base station power back on. Repeat for each phone. This fixed the problem for my BT Studio 1100.

John ward, May 2012

Hi Darren, I've tried and works as you say BUT then when the phone is placed on the base to charge the baterry it keeps on bleeping driving us crazy! Any ideas of how to stop the bleeping. I've searched manuals and forums and not found anything. Thanks

John P, January 2012

Also many thanks from me. I'd just bought a replacement handset which I couldn't get to register until I saw these instructions. It's also saved me from having to buy a complete new phone set

sue, July 2011

Thanks Darren P - I was just about to go out and buy new phones !!! I had even found my original instruction book and this wasn't covered in that.

ALJ, June 2011

Thank you so much Darrrren P.
your method really worked.

amy.1628, March 2011

An absolute star! Brilliant answer. Wish I knew what causes it to happen though!

DaveG, November 2010

Thanks a million Ross this worked well only had to go as far as holding the page button down for 6 bleeps and all the unplugging and plugging in again and the Base 1 stopped flashing I am back to STUDIO!!!! I did not have to register hand set.

Roma, September 2010

hi
I did everything as Darren says and in the final stage it displays search-1 and then goes to not reg without asking for pin. Any clues??

ranji, April 2010

I cannot not get the handsets to say anything but "base 1". I have turned them off and on with no success. I have also removed the batteries after turning the handsets off and replaced them while holding the * button but with no success. I cannot get the setup menu on the phone to work..it simply says unavailable.

tony, November 2009

hi darren p
have done all u said and now its flashing not reg and wont reg to the base any ideas on what to do next

frances, August 2009

Hi Darren P. Thanks for the answer about the bt 1100 re: the menu stuck on base 1 (it also works on the bt3100 ) i had been trying ALL day to get it back on track thanks to you i can make and recieve calls (haha) take care. denise

denise, July 2009

Hi Darren P. Thanks for the answer about the bt 1100 re: the menu stuck on base 1 (it also works on the bt3100 ) i had been trying ALL day to get it back on track thanks to you i can make and recieve calls (haha) take care. denise

denise, July 2009

Ross,
make sure you press the 'Page' button on the original base even though you are setting the second handset.

Tim, June 2009

Oh so close Darren....I got a short bleep when i entered the pin and it just went back to SEARCH-1 and then asked for the pin again, any ideas?

Jonathan, March 2009

Love ya all! Thanks Darren P!

Mark, March 2009

wow what do you know it workrd thanks Darren

we love you

Linda, February 2009

This fixed the bt studio 1100 BASE 1 flashing problem superbly.

Thanks Darren P

beamo, January 2009

Darren P's advice worked perfectly for me. Thanks!

Mickey, January 2009

hello, my name is Luis and i had the same problem and this resolved but now i have other problem,
i try ring and if i have the settings on tone nothing appends but if i change for tune, it's rings and also my microfone stop working, i lissen everything the people saing but the can lissen me.

sorry about my english
thanks

Luis Santos, January 2009

I have a similar problem since moving house, but this approach still won't work on my handset and base. It searches and searches and comes up nor reg after a minute or so......

any ideas?

Ross, November 2008

Unplug the base unit
hold the page button and plug back in , keep hold of the page button until you hear 6 beeps.Now unplug the unit and plug back in without holding the page button. Now move onto the handset .
Remove one battery and replace it whilst holding down the menu button until you hear a beep, the screen will say TEST MODE,now press number 5 then menu, the screen now shows CLEARED, remove one battery then replace without holding any buttons the display will say NOT REG.
Now press page button on the base unit until 2 beeps are heard .
Press menu on the handset and it will say REGISTER, press menu and then scroll down to REG BASE, the screen says SELECT BASE 1234 press 1 .
the screen says SEARCH 1 wait and it will ask for PIN enter 0000 and press menu.

This will reset the base unit and the hanset now you can repeat the handset process to reset all other handsets. all handsets are set to base 1 .
Hope this helps

Darren P, October 2008

See page 37 and 40 here:-


http://www.shop.bt.com/content/uni2/documentation/43ps/023624.pdf

Aceguyrich, September 2008