We have just moved into a new house where the previous owner had passed away. The system is a Veritas 8C and unfortunately we neither have the code or the manual. How do I go about resetting the system and programming in a new code?

Jason, September 2008

Hi Jason,
To reset your alarm to default settings you need to disconnect the power (mains & battery).
You then need to power up the mains only!
Before the panel or keypad makes any noise press RESET on your keypad.
Your alarm is now reset to factory settings!
User 4321 engineer 1234
THIS ONLY WORKS IF YOUR ENGINEER CODE HAS NOT BEEN LOCKED
If you can reset your panel then you need to reprogram it. I can send user & engineer manuals .
E-mail me johnny_two_bob@yahoo.co.uk

Johnny, September 2008

If you have the user code you can change it to you preferred code. Instructions are in the user manual here http://www.diy-alarms.co.uk/catalog/product_info.php?cPath=115_116&products_id=554

If you have no code at all then you will need to reset to the factory defaults and reprogramme the system. You will need the installation manual here http://www.diy-alarms.co.uk/catalog/index.php?cPath=115_117_122

Lee

Lee, September 2008