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samsung ff defrosting SR-S2028CVW model?

samsung ff. model SR-S2028CVW
didnt get a manual with it.
freezer temp keeps going up and down and not producing any ice.

and most of my things have defrosted

can anyone help!
or were can i get a manual from ..
donna, September 2008
Try here for the manual

http://safemanuals.com/user-guide-instructions-owner-manual/SAMSUNG/SR-S2028CVW-_E

ArQangel, August 2009
link Click here to see other fixes for Samsung.