Having replaced the entire door on a Zanussi freezer with a brand new one because of a broken and leaky seal I find that ice is still building up inside the freezer under the food trays and around the upper edges of the door. This eventually leaks out to puddle onto the floor.

The new door appears to seal well, is there a self defrosting problem and how may I resolve it?

Martyn, September 2008

post your product and serial number found inside fridge compartment and i will try find out if your model requires heater upgrade

ck, September 2008

there is a defrost heater it the back of these,could have a problem with this and hence fault you are getting.defrost heater could be faulty or require modified heater fitting

ck, September 2008