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how can i fix my TomTom one new edition?

when i switch on all that happens is a animated sd card comes from the bottom of the sat nav and a red x appears on it. if i touch the screen nothing happens
ian c, September 2008
hi,,mine done the same today,31/10/08 have you fixed it if so how,,,,cheers

ian, October 2008
link Click here to see other fixes for TomTom.