Jerry asked ... Alpine 7287?    |    Guy asked ... Gaggenau fridge alarm problem?    |    mike asked ... Fisher & Paykel 913t dishwasher?    |    Emma asked ... Foot pedal smoking?    |    Morne asked ... My defy dtl 125 toploader?    |    Click here to ask your question

HELP!-Laptop refuses to recognise the DVD_RW drive?

I have a Fujitsu Siemens laptop running Vista Home Premium. The built-in DVD_RW (model ND-6750A) is no longer being recognised by the computer and isn't being listed as a recognised (E) drive in My Computer. If I insert a DVD the drive spins up properly, but nothing happens. I know the drive itself is not faulty because it works fine if it is put in an identical laptop.
The Bios still lists the DVD_RW as item 3 in the boot priority order, so what can I do to get the computer to read the DVD again.
ps. My two teenage grandchildren were using the laptop during the holidays so it's possible they've been fiddling with menus and settings.
Your help would be appreciated
Moira, September 2008
this can be a problem after a windows update
try this
http://support.microsoft.com/kb/314060

bob adams, October 2009
link Click here to see other fixes for Fujitsu Siemens ND-6750A.