my fridge freezer is not cooling or freezing. the light is on, but thats all. its a frost free brandt. it happened once before, when the engineer came, there was ice in the back, there is no ice now, just not working. when you plug it in, it clicks, but thats it. can you help please?

karen, September 2008

My fridge is freezing on the lower shelf and drawers and I cant turn it down using the 0-5 dial.

hannah, November 2008