hi can someone pleasssseee help, i've had a shwer put in but its been leaking since, we've added a layer of tiles, grouted, sealed everything, i think there may be a leak (crack) in the tray itself, but i can't see it. can anyone suggest a solution, many thanks in advance.

Claire, October 2008

have you tried the outlet or waste fitting it may be the problem if the leak is showing on cieling below the shower you need to check under the tray also is there an enclosure fitted if so has the sealant been applied to the external horizontal sections only .If the internal bottom sections of the enclosure frame are sealed any water that gets into the area under the frame cant get back into the tray.sealant should only be applied to the external side of frame But all vertical sections inside and out must be sealed also if you have shower valve set in wall check sleeve around valve body it may need sealant around it

steve the plumber, October 2008