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Pro Form 770 ekg treadmill won't start?

We bought a used iFit Pro form 770 ekg treadmill. It won't start, and I'm wondering if there is something wrong with the orange key. Can we purchase a new one somewhere? The treadmill appears to have had very little use and looks almost new - but it won't start. We've checked the plug in for power - it works fine. We've "jiggled" the key card, but still nothing. Help!
Ruth, October 2008
i lost my key, will it start without it

Anthony M, October 2009
did you check circuit breaker reset? white switch with 15A on it next to on/off switch at base of motor unit in front.

jim, December 2008