PLEASE just don't buy another Bissell product and write them to let them know that we, collectively, will NOT put up with the absurdly low quality of their products. I can't say Red Devil or Hoover is any better, but I will at least check Consumer Reports before replacing my Bissell that won't work like yours in the next few weeks. I am sorry for your problems with the product. I actually cried I was so frustrated that I spent all that money (a lot of money to me) and used the product only 2 or 3 times before it stopped spraying solution AND picking up solution I applied by hand with a pitcher. These day's it's like you can't win no matter what you do with all these for crap products on the market. I can't afford to just go out and buy another steam cleaner, so now I sit with a big wet place on my carpet for the next week and a half until I get paid. I'm gonna guess it will ruin my carpet and/or sub-floor. Or I'll spend my grocery money renting a steam cleaner instead of buying groceries. Thanks, rich Bissell executives in your mansions.
Suzy Polkinghorn, January 2009
