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How do I remove the heater element on my Bosh WFF2000gb/12?

I have a Bocsh WFF2000gb/12 which will not heat the water.I have power both to & from the element so I am assuming that is where the problem lies. Could anyone tell me
a) If the element has a thermal overload?
b) If the element does need changing,how do I get the old one out?
Thanks to all
Mick, October 2008
most elements do have a thermal cutout.
Power off, remove back cover. Heater is located at bottom of drum. If testing with a multimeter, disconnect the wiring and take a resistance reading across the terminals - should be around 20 ohms. If heater is blown (broken internal heater wire) it will give an infinite resistance. There should be no continuity between the either terminal and the metal sheath of the heater - if there is, there's an internal short circuit. When removing heater, disconnect wiring, undo central mounting nut and prise it out of its rubber seal - may require some effort. Replace heater, use sealant when refitting rubber seal and ensure it is fully pushed into the recess in the backplate.
Repair and service your own washing machine. Check out www.2ndwave.co.uk/manual.html

dannyboy, October 2008