Bought it new, used it once worked fine, 2nd time a year later,won't spray water and shampoo out front.Called Bissel they said use tooth brush to clean the red nozzels under water tank, no good. They then gave me the name of the nearest repair shop and told me I would have to pay to have it repaired as the warranty was up.DISGUSTED,I DECIDED TO PULL OUT THE 2 RED NOZZELS OUT OF THEIR PLASTIC HOSES AND RUN A NEEDLE FROM THE HOSE END, THIS CLEANED THEM OUT,THERE WAS A GLUE LIKE SUBSTANCE IN MINI GLOBS IN THEM, THIS I THINK IS THE RUG SHAMPOO. WHAT I BELIEVE HAPPENS WHEN THE MACHINE SITS OVER TIME THE SHAMPOO THAT IS LEFT IN THE HOSES DRYS UP LEAVEING A GLUEY SOAP SUBSTANCE WHICH CLOGS THE HOSES AS WELL AS THE NOZZELS. WITH THE NOZZELS INSERTED INTO THE HOSES,THE WATER PUMP DOESN'T HAVE ENOUGH WATER PRESSURE TO PUSH THESE OLD SOAP GLOBS OUT, THIS BEING TO THE SMALL WHOLES USED IN THE NOZZELS FOR WATER AND SHAMPOO TO FLOW OUT TOWARD THE CARPET. ANYWAY, AFTER CLEANING NOZZELS STILL NO WATER, NOW WHAT, MAYBE BAD WATER PUMP, TOOK NOZZELS OUT AGAIN AND THEY WERE PLUGGED AGAIN. THIS TIME I LEFT NOZZELS OUT THE HOSES AND TURNED ON THE MACHINE PULLED THE TRIGGER AND LET THE WATER AND SOAP FLUSH OUT THE HOSES DIRECTLY, MESHY, BUT NOT ONLY DID IT ELIMINATE THOSE LITTLE OLD SOAP GLOBS WHICH WERE THE LEFTOVERS IN THE HOSES WHICH INTURN CLOGGED THE NOZZELS, BUT INSURED THE PUMP WAS PRIMPING AND WORKING PROPERLY. AFTER PLACING NOZZELS BACK INTO HOSES I HAD WATER AND SHAMPOO COMEING OUT UNTO THE CARPET PROPERLY. A PERSON MIGHT TRY, AFTER SHAMPOOING THEIR RUGS, EMPTYING THE SOAP RESERVOIR OF ANY LEFTOVER SHAMPOO CLEANER AND THEN POURING HOT WATER IN THE SOAP RESERVOIR AND TURNING ON THE MACHINE AND USEING THE TRIGGER TO FLUSH THE HOT WATER THROUGH THE SOAP TANK, HOSES AND NOZZELS, THUS FLUSHING OUT ANY LEFT OVER SOAP WHICH WILL DRY OUT TO THOSE LITTLE GLOBS THAT WILL CLOG UP YOUR MACHINE. OTHER WISE YOU MAY HAVE TO DO WHAT I DID EACH TIME YOU DECIDE TO USE YOUR MACHINE, BUT IT DID THE TRICK, ALSO I DIDN'T BOTHER REUSEING THE LITTLE HOSE CLAMPS THAT HOLD THE HOSES ON THE NOZZELS, NOT NEEDED THE NOZZELS STAYED IN THE HOSES WITH OUT THE CLAMPS. I WAS ALSO TO LAZY TO TRY OUT MY OWN IDEA OF FLUSHING AFTER USEING. YOU WOULD THINK I WOULD LEARN. ANYWAY, HOPE IT SOLVED YOUR PROBLEM, BEST OF LUCK
Mike, April 2009