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My ER-5100 displays CLOSED? How can i fix it?

My ER-5100 displays closed. I have tried to follow your responces to Marks question, i have the CLK1 number but how do i input it?
Lisa, October 2008
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Hi.
To log a clerk on, you type your clerk number on the numeric pad, then press CLERK button. The 'closed' sign will be removed if you log on successfully.

If you still have problems, just let me know.

Mark, October 2008

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