Pump removal: power off, remove cover, locate pump, (attached to other end of drain pipe).undo 2 wiring connections, 2 hose connections, and pump mounting screws.
Repair and service your own washing machine. Go to www.2ndwave.co.uk/manual.html
Spares suppliers:
www.4directelectricals.co.uk
http://www.ukwhitegoods.co.uk
www.ukapplianceparts.com
http://www.domesticspares.co.uk
http://shop.ezee-fix.co.uk
http://www.espares.co.uk
or simply go into google and type in "washing machine spare parts" - selecting "pages from uk".
If you are familiar with ebay, there are dozens of sellers running washing machine spare parts shops at very competitive prices.
dannyboy, October 2008