Hi Tina. I'm afraid we don't have the answer but can only share your concerns. My nan has a Saunier duval boiler and it really thumps when the heating is first turned on. the noise can be deafening. None of the engineers she's called has any idea what's going on. We're going to try de-scaling it to see how we get on. Can let you know if you want...
Louise, November 2008