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Optima XM system keypad not working?

I have an optima xm alarm system and the power & day lights are on but the keypad buttons are not working. No sound comes when pressing any of them. I had a couple of very short power cuts yesterday only lasting for a couple of seconds. Coud this be the problem. I would appreciate any advice.
Mike, November 2008
Keypad lockout is due to existing PA or tamper circuit is breached. Make sure PA is not pressed and tamper circuit is connected properly. Once fault remove, enter code to return to day mode and keypad should beep

ST, September 2023
Mike your back up battery needs replacing and your XM panel needs re-booting by removing all power to it and then powering back up again.Be aware that mains voltage is supplied to the control panel so make sure,if you do it yourself,that you switch off the mains supply first before fitting a new battery.When the new battery has been fitted and control panel is securely closed then switch on the mains supply to it again.
The panel has now been re-booted and you will probably need to enter your code then press reset.

CTC, November 2008
try www.ukpanels.com

roy, November 2008
link Click here to see other fixes for Optima XM.