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Servis Fridge Freezer M7684 not working?

The power is on, inner lights working, but neither the freezer OR the fridge are staying cold. Noticed the freezer defrosting on its own first, then noticed the fridge wasn't keeping things cold. Any ideas???
Amanda Plant, October 2005
i too am getting this problem, did you get it fixed in the end? any suggestions would be great.

joss, December 2005
link Click here to see other fixes for Servis M7684.