The pump is not emptying the machine and I have drained it down but can only hear a noise when I try and spin the machine

peter, November 2008

take the filter out and shine a torch into the filter housing and check to see if the impellor is jammed with something

ck, November 2008

Disconnect pump from sump hose and check for obstruction in either item. Pump removal: power off, remove cover, locate pump, (attached to other end of drain pipe).undo 2 wiring connections, 2 hose connections, and pump mounting screws. Remove pump chamber - some are held in with screws, others clip into place. Check for foreign objects round the impeller. If pump chamber is clear, may be a fault with the pump motor - in which case, replace.

Repair and service your own washing machine. Go to www.2ndwave.co.uk/manual.html

dannyboy, November 2008