Sandra
I had a similar problem and took the camera to my local fix-it television chap. It's apparently likely to be a problem with ageing electronic components and the bits are no longer available. I bought 3 others on e-bay and none of them works either. I eventually solved the problem by borrowing a working camera from my neighbour and transferring the pre-recorded tapes onto DVD. Sorry I can't be more encouraging.
Phil Baker, November 2008