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won,t dispense fabric softner?

i have a 12 mth old mfi supplied diplomat apm8554 washing machine that washes fine but will not dispence the fabric softner at the end of the cycle to finish the wash,when i look in dispencer the liquid is still there!although wash cycle completed.
dave, November 2008
Hi,
I had the same thing, it was pointed out to me by the repair man (who was fixing something else), that if you over-fill it, it won't dispense.
Ever since I've filled it to just below the max line and its gone fine

Sam, December 2008
I have a front loading washing machine that will do the same thing. On my machine I can remove the dispencer drawer. It will have hard water build up in it, and you just need to clean it.

?, November 2008
link Click here to see other fixes for Diplomat.