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Diplomat Softline Cooker Bulb not working?

The Bulb in my electric oven is not working and I am having dificulty replacing it as there was no book with it. I have tried twisting pulling but to no avail can you suggest anything.
Mrs G.A. McCarthy, November 2008
This site sucks leave before you waste to much time.

site sucks, December 2008
Unscrew anticlockwise - use cloth to get better grip.

Peccavi, November 2008
link Click here to see other fixes for Diplomat.