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how can i fix my zanussi freezer zenb9750 model?

how can i remve the drain off box which is sited on top of the cylinder at the back on the bottom of the freezer there is a drain off tube on the top of the box stopping it from moving backwards.
bobbobby, November 2008
twist side to side and pull very hard

ck, November 2008
link Click here to see other fixes for Zanussi.