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how can i get my rads hot?

hi guys hope some-one can help.
i've got a Worcester 24 cdi installed which works okay,the downstairs
rad is working okay but the upstairs rads only the bottom inch/inch
and half are hot which makes them as useful as a chocolate teapot,
i've been i told it could be that theres not enough water in the
system,but its been like that since it was installed,weather the
people who installed it did it expecting a callback for extra
bunce,but thats what you get when you use (a friend of a friend), i
dont know.
anyway back to the matter in hand, i'm not an engineer but i,m no
muppet either, i've seen a few diagrams but theres nothing about how
to get more water into the system ( if thats the problem)
If some-one could give me some straight forward directions i should be
able to cope
thanks in advance for any help

hope some-one can help as i,m double duveted at the moment :-)))
pete, November 2008
it should have a filling key, if you look under the boiler
there is a tray you remove thats where the key is kept.
to the front right hand side under the boiler theres
a hole to insert the key then to the left of the key
theres a squire tap, turn it to let the water in
you may need to bleed the rads again

b, November 2008
link Click here to see other fixes for Worcester 24 cdi.