machine type Neff S5555X0 built in.

The drain pump will not switch off. I have cleaned all filters & have noted that the salt container is full of water. I do not need to use salt as we are in a soft water area. I have also reset the program but it still keeps on pumping.
If it is the anti flood sensor causing the pump to not switch off I am baffled as how to get to it since there is no visible access panel on the front of the machine.
Any ideas would be much appreciated

Wil, November 2008

Ok,

So you know how to get to the float mechanism. I also noticed that when i lifted the red anti flood pole the pump keeps going & also the float will not move because if you add water to the small chambe it runs away as it should do. The next thing i tried was to unplug the electronic float switch. I use alot of these devices in my line of work & sometimes they stick. By unpluging it & seemed to do the trick once reinserted the pump has stopped. To double check just lift the red pole & the pump will start again as if it has registered a flood alert. Problem solved & £300 better off. Note if it still runs after this, the switch could be at fault they cost pennies to replace. Good luck

Wil, December 2008

Paul,

Thanks for replying. I am fully aware of this antiflood device, however my issue is that there is no unscrewable front panel to this unit. All is has is a black knob which is the rear height adjuster. I beleive the only access is via the rear which is going to be very difficult as it is so tightly integrated.:) Maybe i will turn the supply off let this water evaporate over time & only turn the water on before each wash. I know its no solution but keeps the wife happy:)

Wil, December 2008

the salt container should have water in it at all times.
the pump is running because the anti flood saftey device has been activated,(it has been activated by water in the white base unit) access to the anti flood float is as follows, remove the front access panel underneath the door, if you look from the front the anti flood float is in the front left hand corner. disconnect from electricity then tilt the dishwasher backwards to drain the water from the base of the machine, then run machine and see if the base fills with water again. If it does then there is a leak somewhere within the appliance.
i hope this helps

www.candmdomesticappliances.co.uk

paul, November 2008