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Can anyone help me find?

I have a Schreiber fridge freezer AMP6855 model but no manual can anyone help?
There is a sheet of ice on the bottom of the freezer which I don't think should be there but how do I get rid of it?
Christine A, December 2008
check fan in freezer not got ice build up round if so could be sensor failure

airkool@hotmail.co.uk, December 2008
link Click here to see other fixes for Schreiber AMP6855.