I wish to replace the hose on a Tefal Pro Express iron but it seems the iron and housing assembly screws have a small pin added to the centre of the assembly screw preventing dis-assembly. Is there a special tool for undoing these screws, apart from the "special driver bit", or do I resort to drilling them out?

Eddie Myson, December 2008

The Screws are a type of Torx with anti-tamper piece in the middle. You can obtain a driver to undo these but it is just as easy to use a small flat screw driver. If you get the size just right the driver will fit off center between the raised bit and the edge of the 'star'. You can then unscrew as normal. Worked for me!

Ken, December 2008