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Programming Veritas Alarm?

I have a veritas R8 and when I try to enter programming mode for bell test and the like I get a single tone and it won't enter any mode, I get the same tone when I enter 1234 as the engineers code. Can the users programming mode be locked? Any help would be appreciated
Bobmarx, December 2008
If the installer set the programming with his code, without the installers code, you will not get in to programming, a way for installer to get a callout fee,
If I can help anymore give me a ring between 5pm & 9pm Only.

joe, alarm installer, skegness, 07525922917, December 2008
UK Panels have a section on the Veritas Panel
Copy and paste this link into your address bar
http://ukpanels.com/forum1/forumdisplay.php?fid=31
You should find the answer, if not there are engineers on the site to help

Roy, December 2008
link Click here to see other fixes for Veritas R8.