The washer quit during rinse cycle full of soap. I emptied the washer and ran several self-cleaning cycles. 1/2" of water remains each time. I checked drain hoses and pump and found nothing. This problem started after washing 2 floor rugs

Sam, December 2008

There will be a blockage in there somewhere. If you have removed the pump & found nothing then the next step is raise the top deck & remove the inner steel bowl to check. Next time don't wash floor rugs in the washing machine.

Lincoln Appliance NZ, December 2008