Power off, drag machine out onto the floor, remove back cover or tip machine up at an angle. Check the doorseal thoroughly. Check all hoses and hose connections - stretch them to find pinhole leaks. Closely inspect the pump, particularily where the pump chamber and pump body mate. Look at the seals around the heater and thermostat at rear of drum. Check the detergent dispenser and dispenser outlet pipe for blockage and overflow. Check for rusty spray around where the pulley shaft enters the outer drum - early indication of seal and bearing failure. Machine may also leak when spinning or washing if the water level is too high-caused by a problem with the pressure switch. You may have to run the machine with the cover(s) off to try to identify the source of the leak.
Some hotpoint, indesit and ariston filters are located in the big black sump hose (the one that leaves the bottom of the outer drum and connects to the pump). Power off, drag machine out onto the floor, remove back cover or tip machine up at an angle. Locate sump hose, remove the tensioner clip by squeezing the tabs together with a large pair of pliers or vise grips, remove the hose, take out filter and clean. Be prepared for spillage of water. May help if the machine is tilted backwards at an angle.
Repair and service your own washing machine. Go to www.2ndwave.co.uk/manual.html
dannyboy, December 2008