We bought a Rangemaster Toledo 90 duel fuel cooker. The cooker had gas leak. Rangemaster finally agreed to replce it. But the new replacement cooker had gas leak as well. Rangemaster now refuses to replcae it again. It is very dangerous. I am extremely disappointed with the quality of product and service offered by Rangemaster. Does anyone else have similar problems?

Lesley, December 2008

I have just read your previous question on the same subject - the one where you happen to mention that it runs on LPG. I think Transco will not bother to come out for an LPG leak but you could always ask them.

Do you really believe that a company like Rangemaster, a leading manufacturer of gas appliances, can actually supply two leaking cookers to the same unfortunate customer - do you not think that it might be something other than the cooker that has the leak?

Peccavi, December 2008

If you're in the UK this may be useful a Gas Leak can be very dangerous - houses blow up!

From a UK council web site...

* Open the doors and windows to get rid of the gas.
* Check to see if the gas has been left on unlit or if a pilot light has gone out. If so, please turn the appliance off.
* If this is not the case, there is probably a gas escape. Turn the gas supply off at the meter and phone the TRANSCO Gas Emergency Service immediately on 0800 111 999
* Don't turn any electrical switches on or off (this includes doorbells). You can however use the telephone to call the gas emergency service - TRANSCO on the above number.
* Don't smoke, use matches or naked flames.

Peccavi, December 2008